Shipping & Returns information for Crafters Cafe, Inc We want everyone to be satisfied with the quality of our products. However, sometimes things happen and we want to make it right!
If you are unfamiliar with any of our products, please contact us so that we can advise you of the proper use. We can not be responsible for products that did not perform to your expectations when you did not contact us first or discuss your planned use for the product. We will stand behind the quality of our products and if you ever experience a problem with the quality of a product please contact us for a return authorization within 7 days of receipt of product. If it is our opinion that the product failed to meet our standards we will refund 100 % of the price paid for the product. WE WANT 100% CUSTOMER SATISFACTION! Claims for damaged goods need to be handled with the shipping company. We place insurance coverage on all packages. For assistance on how to file a claim do not hesitate to contact our office.
